Mission Statement, Vision Statement, Equity Statement, Core Values, & Strategic Plan

In 2016, the Library developed, and the Library Board adopted, a Vision Statement, Core Values, and a three-year Strategic Plan.

The Strategic Plan was developed largely by staff, with in-person and online input from over 3,000 community residents. The plan has provided the Library with a community-focused direction as it moves through the remaining years of the current decade.

The Equity Statement was drafted by the New Orleans Public Library Equity Task Force and members of the administration in 2019 to affirm our commitment to the values of equity, diversity, and inclusion.

2017-2019 Strategic Plan

The Strategic Plan consists of 3 Strategic Initiatives:
Champion Literacy
Strengthen Communities
Enrich Minds

Each Strategic Initiative has a set of Goals and Objectives. Each Goal and Objective is tied to one of the Library's Core Values.

CHAMPION LITERACY

GOAL 1: The Library will establish itself as a primary resource for lifelong literacy education.
Core Value: ACCESS + INTELLECTUAL FREEDOM

Objective 1: Increase the number of parents and caregivers trained in early childhood literacy.
Core Value: ACCESS

Objective 2: Support literacy and learning needs for school-aged youth.
Core Value: TEAMWORK

Objective 3: Actively promote the learning opportunities and services offered by YES! YMCA Adult Literacy Center.
Core Value: PARTNERSHIPS

GOAL 2: The Library will take a user-centered approach to technology services and assistance.
Core Value: SERVICE

Objective 1: Develop and offer workshops and programs centered on building digital literacy skills of library users.
Core Value: INNOVATION

Objective 2: Create a dedicated space at the Main Library for youth to develop digital skills.
Core Value: ACCESS

STRENGTHEN COMMUNITIES

GOAL 1: The Library will increase its community connections and visibility to reach more residents and raise awareness of what the Library offers.
Core Value: PARTNERSHIPS

Objective 1: Develop and implement targeted and effective marketing initiatives.
Core Value: INNOVATION

Objective 2: Develop and implement a targeted outreach plan that includes pre-readers, the homebound, older adults, and non-English speakers.
Core Value: ACCESS

Objective 3: Develop and implement a service plan that meets the unique needs of our homeless population.
Core Value: RESPECT & COMPASSION

Objective 4: Nurture established partnerships with outside organizations that strengthen both organizations and the people we serve. Core Value: ACCOUNTABILITY

Objective 5: Seek new partnerships with outside organizations that strengthen both organizations and the people we serve.
Core Value: TEAMWORK

GOAL 2: The Library will empower its employees with the knowledge and tools to provide each user with a positive experience.
Core Value: TEAMWORK

Objective 1: Develop and implement a plan to increase communication between and among library staff and departments Core Value: ACCOUNTABILITY

Objective 2: Review policy language to transition to a more user-welcoming approach.
Core Value: SERVICE

Objective 3: Adopt initiatives to target, recruit, and hire a diverse staff reflective of the population.
Core Value: ACCESS

Objective 4: Develop and implement a comprehensive staff development program.
Core Value: INNOVATION

Objective 5: Develop and implement a comprehensive technology training program for staff to increase proficiency in serving users’ digital needs.
Core Value: SERVICE

Objective 6: Develop an awards and recognition program to acknowledge the achievements of teams and individual staff members.
Core Value: RESPECT AND COMPASSION

ENRICH MINDS

GOAL 1: Library programs and workshops will be user-centered, reflecting the wants and needs of users.
Core Value: SERVICE + RESPECT AND COMPASSION

Objective 1: Evaluate the way programs are currently planned and administered both on the system level and the branch level.
Core Value: Core Value: ACCOUNTABILITY

Objective 2: Develop and implement a plan to streamline efficient and quality programming practices both on the system level and the branch level.
Core Value: INNOVATION

Objective 3: Ensure that programs offered for teens are guided by best practices and input from teens.
Core Value: SERVICE

GOAL 2: The community will have access to library collections, online resources, and services.
Core Value: ACCESS

Objective 1: Continually maintain collections to reflect community needs.
Core Value: INTELLECTUAL FREEDOM

Objective 2: Market and display library materials more effectively.
Core Value: ACCESS

Objective 3: Maintain and further develop the library’s website as a continuous access point for users.
Core Value: INNOVATION

Objective 4: Increase our capacity to assist job seekers through resources, workshops, and one-on-one assistance.
Core Value: PARTNERSHIPS

GOAL 3: The Library will support the Louisiana Division/City Archives and Special Collections’ efforts to ensure access, protection, and preservation of the records in its care.
Core Value: PRESERVATION

Objective 1: The Louisiana Division/City Archives and Special Collections will continue to collect, process and preserve records and other historical materials to provide access to the public.
Core Value: PRESERVATION + ACCESS

Objective 2: Louisiana Division/City Archives and Special Collections will increase programming and services that promote usage and awareness of the collections it holds.
Core Value: INNOVATION

Objective 3: Seek capital funds to undertake a comprehensive facility study of the Main Library to transform it into a state-of-the-art 21st-century facility that also provides secure housing and increased access to the library’s Louisiana Division/City Archives and Special Collections.
Core Value: PARTNERSHIPS